Step 1 of 9
Step 01

What industry is
this business in?

Select the industry that best describes your client's business. This shapes every qualification question and AI response script we build for them.

Step 02

Business basics.

Core details that get baked into every AI response — name, contact, service area, and how they like to be represented.

Add the key team members who will use the system. Each person gets their own login and optionally a connected calendar for bookings.

Maximum 10 team members

Select everything the business currently uses. This helps us connect the AI to the right tools and avoid duplicating what's already in place.

Step 03

Business goals.

Where is this business right now — and where do they want to be? The more we understand their numbers, blockers, and ambitions, the sharper we can tune the AI agent.

Volume — talk to everyone Balanced Quality — only hot leads
Step 04

AI agent persona.

Define how the AI presents itself — name, tone, what it can and can't say. This shapes every message the bot sends.

0/400
Step 05

Lead qualification.

Define what makes a good lead vs. a waste of time. These criteria get baked into the AI's scoring logic — it qualifies, disqualifies, and prioritises automatically.

Below are the qualification questions auto-generated for your industry. Edit any that don't fit your client's exact process.

Which signals make a lead HIGH priority? Check all that apply.

Step 06

Services & pricing.

What does the business offer, and what can the AI say about pricing? Setting clear boundaries here prevents the bot from over-committing or under-selling.

How should the AI handle pushback? Enter the objection and the approved response.

💬 Objection 1
💬 Objection 2
💬 Objection 3
Step 07

Booking & handoff.

How does the AI hand off a qualified lead? What triggers the call? Where does the booking go? Set these rules and the AI will execute them automatically.

3x
Step 08

A2P verification.

Uploading these documents is a hard legislative requirement. We cannot provision a number or activate SMS messaging for your account until verification is complete. Both documents below are mandatory.

Why is this required? Telecommunications legislation requires all businesses sending SMS at scale to verify their identity before a number can be issued. This is not optional — without verified documents we are legally unable to provision your messaging number.

Acceptable formats: PDF, JPG, PNG — max 10 MB each. Documents must clearly show the business name and be government-issued or officially dated.

Business Registration
Certificate of incorporation, ABN/ACN letter, business licence, or EIN confirmation letter
Click to upload or drag & drop
PDF, JPG, PNG — max 10 MB
Uploading…
Uploaded
Proof of Address
Utility bill, bank statement, or government letter showing the business street address (dated within 90 days)
Click to upload or drag & drop
PDF, JPG, PNG — max 10 MB
Uploading…
Uploaded
Additional Document (optional)
DBA certificate, trust deed, or any supporting document requested by HighLevel
Click to upload or drag & drop
PDF, JPG, PNG — max 10 MB
Uploading…
Uploaded
Step 09 — Final

Review & submit.

Everything looks good. Review the details below and submit — your Supersonic engineer will be in touch to complete setup.

Onboarding complete — ready for review